GDPR

Privacy Policy

At SynexCare Sp. z o.o., we place special emphasis on protecting the privacy of our users and the security of their personal data. This document outlines the principles of data processing in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

  1. Personal Data Controller

The controller of your personal data is: SynexCare Sp. z o.o., ul. Warszawska 98, 05-092 Łomianki, NIP: 1182226703

2. Data Protection Officer

We have appointed a Data Protection Officer, whom you can contact regarding all matters related to the processing of your personal data and the exercise of your rights associated with such processing: Email: iod@synexcare.com

3. Purposes and Legal Bases for Processing

Your data is processed for the following purposes:

  • Provision of services and performance of contracts – to enable us to fulfill our obligations (Article 6(1)(b) GDPR).

  • Handling inquiries – responding to messages sent electronically (legitimate interest of the Controller).

  • Compliance with legal obligations – e.g. for accounting and tax purposes (Article 6(1)(c) GDPR).

  • Marketing purposes – only where you have given your voluntary consent (Article 6(1)(a) GDPR).

  1. Cookies and Server Logs

Our website uses cookies.

What are cookies?
They are small data files that help us tailor the website to your needs, maintain sessions, and collect anonymous statistics.

Management:
You can block or delete cookies at any time in your browser settings.

Server logs:
We collect information such as IP addresses solely for technical and administrative purposes, to ensure the security and proper functioning of the service.

  1. Data Security

In accordance with our internal policy, we implement strict security measures:

  • IT security: We use encrypted connections (SSL), antivirus systems, and access control to IT systems.

  • Physical security: Data in paper form and on physical media is stored in designated secure areas, accessible only to authorized personnel.

6. Data Recipients

Your data may be shared with external entities only when it is necessary to provide our services:

  • hosting and IT service providers

  • accounting and legal service providers

  • courier companies

In the event of data transfers outside the EEA, we apply the European Commission’s Standard Contractual Clauses to ensure the highest level of data protection.

  1. Your Rights

In connection with the processing of your personal data, you have the right to:

  • access your data and obtain a copy of it

  • rectify your data if it is incorrect

  • request the deletion of your data (“right to be forgotten”)

  • restrict the processing of your data

  • object to the processing of your data

  • lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office (UODO)

  1. Data Retention Period

We retain your data for the period necessary to fulfill the intended purpose (e.g. for the duration of the contract or until the limitation period for claims expires). Data processed on the basis of consent is stored until the consent is withdrawn.

Discover SynexCare technology

Find out how our platforms can support medical personnel and improve diagnostics through advanced cardiac monitoring.

Discover SynexCare technology

Find out how our platforms can support medical personnel and improve diagnostics through advanced cardiac monitoring.

Discover SynexCare technology

Find out how our platforms can support medical personnel and improve diagnostics through advanced cardiac monitoring.